At Osler, your health and safety is always our top priority. We are committed to providing safe, compassionate and high-quality health care at our hospitals, and we are taking every precaution to ensure the safety and well-being of everyone who enters our facilities.
Emergency Department
Osler’s two Emergency Departments are open 24 hours a day, every day:
Brampton Civic
2100 Bovaird Drive East, Brampton
Etobicoke General
101 Humber College Boulevard, Etobicoke
If you have a life-threatening emergency or aren’t sure, call 911 for an ambulance. Please note that Emergency Department staff cannot give medical advice over the phone.
Urgent Care Centre
Our Urgent Care Centre provides care when your illness or injury isn't an emergency, but just can't wait. The Urgent Care Centre is open 24 hours a day, every day and is located at:
Peel Memorial
20 Lynch Street, Brampton
Individuals with serious and/or life-threatening injuries, illnesses or conditions should always go to the nearest Emergency Department or call 911 immediately. Infants six months or younger should also not come to Osler’s Urgent Care Centre but visit one of Osler’s Emergency Departments.
Frequently asked questions
When should I go to the Emergency Department? |
You should go to your nearest Emergency Department if you require emergency or urgent care related to a serious injury, illness or condition. This is especially important if you are experiencing symptoms and have an existing chronic condition, including heart disease, kidney disease, or diabetes. Come to the Emergency Department immediately if you need care for symptoms such as:
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When should I go to the Urgent Care Centre? |
Our services are covered by a valid Ontario health card. Visit the Urgent Care Centre for illnesses or injuries such as:
Babies six months of age or younger should visit Osler’s Emergency Departments. |
What should I bring with me? |
Please bring:
Please do not bring:
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What should I expect when I arrive? |
A nurse will ask you about your illness or injury and may take your temperature and blood pressure.
Osler also offers an online pre-registration form to help reduce the time you spend at registration in the Emergency Department. You will be able to fill out your personal information on your own mobile device. The online pre-registration form can be accessed through a QR code displayed throughout the ED and is available to all walk-in patients at the time of their visit. |
How long will I wait? |
Wait times depend on a few things, including how busy the hospital is when you arrive. Your wait may also be affected by:
For your reference, real-time wait times are available online. We are committed to reducing wait times as much as possible while we provide safe and effective care. |
What happens when I leave? |
Before you leave the hospital, the doctor will share your diagnosis and instructions for your follow up care if needed. We are here to help, so ask questions. We can also provide written instructions, if needed. If you need non-emergency support after you return home, contact your family doctor or nurse practitioner. The hospital will have sent them notes about your visit. If you do not have a doctor, you can visit a walk-in or urgent care clinic for non-emergency care. When you return home, we may ask you to complete a short, confidential survey about your experience with us. This information helps us to know how we are doing and what we can do better. |