Our friendly hospital volunteers are ready to assist you. They can provide information on visiting hours, help you find a patient’s room number, provide directions, answer questions about parking, taxi and public transportation, and much more.
Bank Machine (ATM)
Location: near Lobby elevators on main level and in the atrium
Meals and Snacks
Options: The Grill: open 7:30 – 10:30 a.m.
The Culinary, Salad Bar and Subway stations: open 11:30 a.m. – 1:30 p.m.
Starbucks: open 7:30 a.m. – 6:30 p.m.
Note: the Café is closed Saturdays, Sundays and holidays
Tim Hortons “On the Go” kiosk
Options: coffee and express meal alternatives
Location: main level of the hospital, just past the lobby elevators
Hours: open 24 hours/every day
Operated by William Osler Health System Volunteer Association.
Sells: flowers, balloons, gifts, cards, books, infant clothing and gifts, personal care items, women's jewellery and clothing, and home décor items. Payment can be made by cash, Visa, Mastercard or Interac.
Hours: weekdays 9:00am – 8:00 p.m.; weekends 12:00 a.m. – 6:00 p.m.
Contact: 416-494-2120 x 33479
Wheelchair Accessible Washrooms
Wheelchair accessible washrooms for visitors and outpatients are on the main floor of the hospital in both the atrium area and just opposite Tim Hortons “On the Go” kiosk.